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It’s not me, it’s you! Why I won’t follow you on Twitter.
11:53am Thursday 18 February 2010 - Greg Savage I am no social media expert. I am not even that familiar with the ‘ins and outs’ of Twitter, although I have built up 1500 followers during my six month as a Tweeter. Truthfully, I only plunged into the social media world, including this blog, because I am a recruiter, and I run a business [...] | View Full Article  |
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‘Large metallic balls’ or not, customer experience is the pathway to recruiting greatness
8:44am Monday 15 February 2010 - Greg Savage It has been a while since I had a really good laugh reading something on the internet, but apparently this item caused me great mirth, because even people on the other side of the office came over to see what all the fuss was about. Yes, the article on Skrentny Speaks where I am described as [...] | View Full Article |
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Guess what? Candidates are customers too!
5:24pm Tuesday 09 February 2010 - Greg Savage Last week I blogged on the importance of customer service in the recruitment industry, and how Aquent is surveying customer satisfaction, and rewarding our staff based on customer feedback My story was picked up by recruitment journalists in Australia and the UK, and I have been fascinated by the feedback this concept has received. Comments on [...] | View Full Article |
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Customer service in Recruitment. We need to put our money where our mouth is
5:32am Tuesday 02 February 2010 - Greg Savage Read the websites of any ten random recruitment companies. From any country. In the ‘About Us’ or ‘Our Services’ section, you will almost certainly find glowing and poetic prose about ‘customer service’ and the ‘customer comes first’ and ‘exceptional standards of service delivery’ and many other cliche-ridden  phrases. But these claims were not written without [...] | View Full Article |
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Integrity. It’s a bit like virginity. Either you have it…or you don’t!
10:05pm Monday 04 January 2010 - Greg Savage I have been in business a long time. And all of that time has been in the rough and tumble world of recruitment and staffing. Having worked as a recruiter, manager, and owner of recruitment businesses all over the world, I have seen my share of dubious business practices. Indeed I have, sadly, been witness [...] | View Full Article |
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Employee engagement. Not child’s play, but we can learn from our kids
1:17pm Monday 14 December 2009 - Greg Savage In the world of managing staffing companies, I imagine the last 12 months are up there amongst the hardest ever. For us at Aquent, despite our market leading position, we have had to respond to declining demand with staff reductions, reduced hours and a range of spending cuts. Good commercial sense of course, and our [...] | View Full Article |
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What future for recruiting? (Guest blog from Bill Boorman)
8:21pm Tuesday 08 December 2009 - Greg Savage For a while now I’ve been changing my views on the future of recruiting. I have a feeling that the market is going to look quite different once we have shaken off the shackles of recession. I didn’t always think this way, but over the last year I have been building a fantastic network via [...] | View Full Article |
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Yes Twitter and Face Book are cool…but recruiters, get real!
4:30am Monday 07 December 2009 - Greg Savage This year, in my capacity of International CEO of Aquent, (the only global staffing company dedicated to marketing and design) I was very excited to help launch our new website, which specifically promotes the ability of our talent and clients to connect with our Agents, via social networks, if preferred. You might think then, that I [...] | View Full Article |
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Yes Twitter and Face Book are cool…but recruiters, get real!
3:39am Monday 07 December 2009 - Greg Savage This year, in my capacity of International CEO of Aquent, (the only global staffing company dedicated to marketing and design) I was very excited to help launch our new website, which specifically promotes the ability of our talent and clients to connect with our Agents, via social networks, if preferred. You might think then, that I am [...] | View Full Article |
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Australian Recruiters: LinkedIn or Lucked out?
5:05pm Tuesday 01 December 2009 - Greg Savage During my recent RCSA speaking tour around Australia I spoke to over 500 Australian recruiters on the upbeat topic of ‘Riding the Recovery’. I have to admit it was refreshing to talk about positive ideas and strategies to ensure we take advantage of the opportunities presented by an economic revival. One of the key areas I covered [...] | View Full Article |
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