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Leadership is action! It’s what you do that counts, not what you say
1:11pm Monday 08 March 2010 - Greg Savage Managers have subordinates, leaders have followers. That short statement took me many years to learn. When I was young, and thrust into a management role way before I was ready, I thought leadership meant “getting people to do things”. And maybe, in the end, that is what it is. But it’s not by telling, or coercing [...] | View Full Article  |
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Kiwi Recruiters. Linked In or left out?
9:20am Tuesday 02 March 2010 - Greg Savage During my recent RCSA speaking tour around Australasia I spoke to over 500 Australian and 150 New Zealander recruiters, on the upbeat topic of ‘Riding the Recovery’. I have to admit it was refreshing to talk about positive ideas and strategies to ensure we take advantage of the opportunities presented by an economic revival. One of the [...] | View Full Article |
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Forget the hype. New Zealand Recruiters do not use Twitter!
12:46pm Thursday 25 February 2010 - Greg Savage Over the past week I have conducted RCSA seminars for over 150 New Zealand Recruiters in Auckland and Christchurch. The topic was “Riding the Recovery” and part of my session was on Social Media and how we need to build that technology into our talent sourcing strategies. Well, I grabbed this opportunity to conduct a little mini-survey [...] | View Full Article |
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It’s not me, it’s you! Why I won’t follow you on Twitter.
11:53am Thursday 18 February 2010 - Greg Savage I am no social media expert. I am not even that familiar with the ‘ins and outs’ of Twitter, although I have built up 1500 followers during my six month as a Tweeter. Truthfully, I only plunged into the social media world, including this blog, because I am a recruiter, and I run a business [...] | View Full Article |
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‘Large metallic balls’ or not, customer experience is the pathway to recruiting greatness
8:44am Monday 15 February 2010 - Greg Savage It has been a while since I had a really good laugh reading something on the internet, but apparently this item caused me great mirth, because even people on the other side of the office came over to see what all the fuss was about. Yes, the article on Skrentny Speaks where I am described as [...] | View Full Article |
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Guess what? Candidates are customers too!
5:24pm Tuesday 09 February 2010 - Greg Savage Last week I blogged on the importance of customer service in the recruitment industry, and how Aquent is surveying customer satisfaction, and rewarding our staff based on customer feedback My story was picked up by recruitment journalists in Australia and the UK, and I have been fascinated by the feedback this concept has received. Comments on [...] | View Full Article |
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Customer service in Recruitment. We need to put our money where our mouth is
5:32am Tuesday 02 February 2010 - Greg Savage Read the websites of any ten random recruitment companies. From any country. In the ‘About Us’ or ‘Our Services’ section, you will almost certainly find glowing and poetic prose about ‘customer service’ and the ‘customer comes first’ and ‘exceptional standards of service delivery’ and many other cliche-ridden phrases. But these claims were not written without [...] | View Full Article |
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Integrity. It’s a bit like virginity. Either you have it…or you don’t!
10:05pm Monday 04 January 2010 - Greg Savage I have been in business a long time. And all of that time has been in the rough and tumble world of recruitment and staffing. Having worked as a recruiter, manager, and owner of recruitment businesses all over the world, I have seen my share of dubious business practices. Indeed I have, sadly, been witness [...] | View Full Article |
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Employee engagement. Not child’s play, but we can learn from our kids
1:17pm Monday 14 December 2009 - Greg Savage In the world of managing staffing companies, I imagine the last 12 months are up there amongst the hardest ever. For us at Aquent, despite our market leading position, we have had to respond to declining demand with staff reductions, reduced hours and a range of spending cuts. Good commercial sense of course, and our [...] | View Full Article |
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What future for recruiting? (Guest blog from Bill Boorman)
8:21pm Tuesday 08 December 2009 - Greg Savage For a while now I’ve been changing my views on the future of recruiting. I have a feeling that the market is going to look quite different once we have shaken off the shackles of recession. I didn’t always think this way, but over the last year I have been building a fantastic network via [...] | View Full Article |
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