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Is the customer always right? Yes, so better brush up on your customer service skills
9:00am Wednesday 17 August 2011 - Lifestyle Careers A few weeks ago, I was at a shop where I witnessed a store manager and a customer arguing loudly. The customer was ranting and even said, “I’m a customer and you should respect me even if I’m wrong!” He was obviously bordering on being obnoxious but yeah, he’s right. Whoever said “The Customer is [...] Direct URL: http://www.yourbalance.com.au/is-the-customer-always-right-yes-so-better-brush-up-on-your-customer-service-skills/ | View Full Article Email Article |