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Good service still pays, says William Blue
9:30am Monday 06 February 2012 - Lifestyle Careers The rise of self-service and DIY transactions has made encounters with great face-to-face service all the more important, especially when dining out and on holiday, says Head of William Blue College of Hospitality Management, Andrew Ugarte. “With the number of self-service innovations continually growing – McDonalds self-ordering kiosks, automated hotel check-in software and mobile phone [...] Direct URL: http://www.yourbalance.com.au/good-service-still-pays-says-william-blue/ | View Full Article Email Article |