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94.7% support satisfaction
1:16pm Friday 03 February 2012 - Jobadder We have just run quarterly helpdesk reporting and were delighted to see our support team have achieved an overall 94.7% satisfaction rating. When a support ticket is closed in our system the user is notified and they have the option to express their satisfaction or dissatisfaction with the support t [...] Direct URL: http://blog.jobadder.com/blog/2012/2/3/947-support-satisfaction.html | View Full Article Email Article |