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About - Human Resources Leader

Human Resources magazine is Australia's leading publication for the HR profession. Human Resources is the country's largest and most authoritative source of news, analysis and insightful opinion from leading industry figures. Human Resources has won HR professionals' respect for its practical but hard-hitting independent editorial platform, and features regular articles on HR strategy, attraction & retention, technology, employment law, leadership and interviews with industry gurus. For more information please visit http://www.humanresourcesmagazine.com.au/




Human Resources Leader Putting employees first brings in the money
12:28pm Tuesday 31 March 2009 - Human Resources Leader

While the service industry has long lived by the mantra that customer service is the only thing that matters, a paradigm shift whereby employees come first and customers second is more important, according to J Kalyanaraman, Asia Pacific head of IT and software development firm HCL Technologies



Direct URL: http://www.humanresourcesmagazine.com.au/articles/0E/0C05F90E.asp 		View Full Article

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