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Spotlight on HR and customer service
11:00am Tuesday 18 October 2011 - Human Capital Magazine A new book has shed light on the future of customer service, and argues that business leaders and senior management bear most of the responsibility, as it is their role to foster workplace cultures. Direct URL: http://www.hcamag.com/news/spotlight-on-hr-and-customer-service/119023 | View Full Article Email Article |