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Protect workers from Christmas-related customer abuse
8:14am Thursday 11 December 2008 - HR Daily Employers forced to cut staff levels must ensure that remaining workers are equipped with the skills to deal with abusive customers, or risk exposure to litigation from distressed employees, a workplace lawyer warns. Direct URL: http://www.hrdaily.com.au/nl06_news_selected.php?act=2&selkey=1046 | View Full Article Email Article |