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Focus on employees - not customers - leads to higher profits
12:27pm Wednesday 26 August 2009 - HR Daily The brands of top-performing companies are characterised by an emphasis on the experience of employees instead of customers, according to research by Hewitt. Direct URL: http://www.hrdaily.com.au/nl06_news_selected.php?act=2&selkey=1246 | View Full Article Email Article |