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Focus "lean" efforts on customers, not costs
10:05am Wednesday 01 February 2012 - HR Daily Lean Six Sigma - or process excellence - programs are having a resurgence at the moment, but organisations adopting them purely for cost-cutting purposes are unlikely to reap any benefits, says the AGSM Executive Foundation's Paul Walsh. Direct URL: http://www.hrdaily.com.au/nl06_news_selected.php?act=2&selkey=2071 | View Full Article Email Article |